- Troubleshoot and debug technical incidents
- Monitor and troubleshoot various systems
- Monitor and investigate OPSEC incidents
- Provide clients with a professional first point of contact
- Handle day-to-day production issues
- Continuously develop and improve the team’s service and processes
- Work in shifts 24×7, including weekends and holidays
- Perform preventive maintenance
If you have:
- At least 1 year of experience as technical support, NOC or a similar role
- Knowledge of UNIX/Linux systems
- CCNA-level networking knowledge (routing, switching, TCP/IP and troubleshooting fundamentals)
- Basic SQL knowledge
- Fluency in English with strong writing and communication skills
- Strong analytical skills and ability to collect and interpret data from various sources
- Knowledge of Windows services and logs
- Basic knowledge in Virtualization (VMware and HyperV)
- Scripting experience (especially Bash or Python) – advantage
Join NSO Group and make a difference!