As a Technical Support Engineer you will:
- Support our clients and assist them in solving operational and technical issues, both remotely and at the client premises abroad
- Improve the client experience by writing and maintaining documentation
- Carry out independent debug sessions
- Perform production system and infrastructure upgrades
If you have:
- At least 2 years of experience in technical service (remote and face to face)
- Experience in Windows and Linux operation systems
- Experience in virtualization technologies (VMware, HyperV)
- Experience in analyzing and monitoring TCP\IP networks
- Experience in network monitoring platforms
- High proficiency in English – reading, writing and speaking
Then we might have a match! 😊
It would be great if you also have:
- Knowledge in additional languages
- Experience working with CRM systems
Join NSO Group and make a difference!